Last updated: December 11, 2025

This Privacy Policy explains how mymoonpiejournals.com (the “Site”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our Site.

The Site is owned and operated by Hangzhou Let’s Party Co.,Ltd, trading as MyMoonPie Journals.

1. Information we collect

We collect different types of information in order to provide and improve our services.

1.1 Information you provide to us directly

When you interact with the Site, you may provide us with:

• Contact details (name, email address, billing and shipping address, phone number)
  
• Order information (products purchased, payment method, transaction amount, order date)
  
• Messages you send us (via email, contact forms, or customer support)
  
• Account information (if you create an account on our Site)
  

1.2 Information collected automatically

When you browse the Site, we automatically collect certain information about your device and how you interact with the Site, including:

• Device and browser information (IP address, browser type, operating system)
  
• Usage data (pages viewed, links clicked, time spent on the Site, referring websites)
  
• General location based on IP address
  

We use cookies and similar technologies to collect some of this information. You can control cookies through your browser settings, but disabling cookies may affect your experience on the Site.

1.3 Information from third parties

We may receive information from:

• Payment processors (confirmation of payment status, limited card details—never full card numbers)
  
• Shipping carriers (delivery confirmation, tracking updates)
  
• Marketing and analytics partners (aggregated statistics and campaign performance)
  

2. How we use your information

We use your personal information to:

• Process and fulfill your orders, including shipping and returns
  
• Communicate with you about your orders, questions, and requests
  
• Provide customer support and improve our service
  
• Personalize your experience on the Site
  
• Detect and prevent fraud or abuse
  
• Comply with legal and regulatory obligations
  

With your consent (where required by law), we may also use your email address to send you updates, offers, and newsletters. You can unsubscribe at any time by using the “unsubscribe” link in our emails or by contacting us.

3. Sharing your information

We do not sell your personal information.

We share your information with trusted third parties only when necessary to run our business and provide our services, including:

• E-commerce platform – Our store is hosted on Shopify. They provide the online e-commerce platform that allows us to sell our products to you. Your data is stored on secure Shopify servers and is subject to Shopify’s own privacy and security practices.
  
• Payment processors – To process your payments securely (for example: credit/debit card providers, PayPal, Shop Pay).
  
• Shipping and logistics partners – To deliver your orders and handle returns or exchanges.
  
• IT, analytics, and marketing tools – To help us understand how our Site is used and to improve our services (for example: analytics tools, email service providers).
  

We may also disclose information if required by law, legal process, or to protect our rights, property, or safety, or that of our customers.

4. Cookies and tracking technologies

We use cookies and similar technologies to:

• Remember your preferences and items in your cart
  
• Help the Site function correctly and securely
  
• Understand how visitors use the Site so we can improve it
  
• Support marketing and advertising (where applicable)
  

You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect Site functionality.

5. Data retention

We keep your personal information only for as long as necessary to:

• Fulfill the purposes described in this policy
  
• Provide our services to you
  
• Comply with our legal, tax, and accounting obligations
  

Order information is generally kept for a minimum period required by law and may be retained longer where needed for our legitimate business interests (for example: handling disputes or enforcing our terms).

6. Your rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
  
• The right to request correction of inaccurate or incomplete data
  
• The right to request deletion of your personal information (subject to legal obligations)
  
• The right to object to or restrict certain types of processing
  
• The right to withdraw consent where processing is based on consent
  

If you would like to exercise any of these rights, please contact us at info@mymoonpiejournals.com. We may need to verify your identity before responding to your request.

If you are located in the European Economic Area (EEA), the United Kingdom, or a region with similar data protection laws, you may also have the right to lodge a complaint with your local data protection authority.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). You can contact us to learn more or to submit a request.

7. Third-party links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to protect your information.

9. Children’s privacy

Our Site and products are not directed to children, and we do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

11. Contact us

If you have any questions about this Privacy Policy, or about how we handle your personal information, please contact us:

Email: info@mymoonpiejournals.com
Phone: +44 7546 025415
Address: UNIT G25 WATERFRONT STUDIOS, 1 DOCK ROAD, LONDON, UNITED KINGDOM, E16 1AH
Company: Hangzhou Let’s Party Co.,Ltd (owner and operator of Mymoonpie Journals)